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Home » 2008 » December
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  • John Pope

    Lead Editor/Moderator

    70 Posts

    About

    John Pope, a.k.a. JohnP@Dell, has been involved with social media since 2006 and computers since, well, let's just say...

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    Jennifer Hughes

    Community Content Manager

    70 Posts

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    Jennifer leads the content coordination for Dell’s social media properties. She has been involved with social media s...

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    • Cyber Sisterhood Reads from ‘Round the Web
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    John Blain

    Gaming Guy

    63 Posts

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    John has been active in social media at Dell since April of 2006, starting with the blog outreach team, and now as the ...

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    Chris Byrd

    Digital Life Liaison

    40 Posts

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    Chris works closely with the online community on all things "digital life" and is known on Twitter as @ChrisBatDell. Wh...

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    Natalie M. Davis

    Manager, Global Operations for Community Team

    33 Posts

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    Natalie and her team engage in conversations on Dell and non-Dell social media sites. She has over 10 years of marketi...

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    Jay Pinkert

    Raconteur

    29 Posts

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    To paraphrase the Bard, some are born great bloggers, some achieve great blogging and some have blogging greatness thru...

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    Richard Bernier

    Dell Community Security Liaison

    28 Posts

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    I have been with Dell for five years; two of those have been spent with the conversations group. You may have seen me o...

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    Anne B. Camden

    Consumer Product PR

    16 Posts

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    Anne has been with Dell Corporate Communications for 10 years, proudly practicing product PR the entire time. Started o...

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    Ed Hassinger

    Software Engineer for Austin-based NetQoS

    14 Posts

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    It feels like I bought my first "IBM-compatible PC" just last year. And despite two decades and stints with nine failed...

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    • Produce Your Own Video, Stop the Country’s Decline!
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    • Important Life Lesson – How to Cope With The Loss Of Your Favorite TV Show

    Randy Gibson

    Imaging & Display Guy

    8 Posts

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    Randy is a technical writer and senior analyst for the Dell Solution Network. A nine-year veteran of Dell, he specializ...

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    Jesse Leonard

    Vista and Ubuntu Linux Liaison

    7 Posts

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    Jesse Leonard, a.k.a. Dell-Jesse_L within the online Dell community, has been involved in the Dell Forums for eight yea...

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    RichardatDELL

    Two Ears, One Mouth Advocate

    6 Posts

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    After a career in Canadian politics, Richard moved to the U.S. to build out a career in communications. He joined Dell ...

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    • Geotagging Your Photos

    Ellen Murphy

    Consumer Public Relations, EMEA

    5 Posts

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    Ellen works on the Consumer PR team in EMEA. She has nine years of marketing and communications experience, ranging fro...

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    Winnie Wong

    Alienware Marketing Communications

    5 Posts

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    Winnie has been a part of the Alienware family since 2000, when there were only 64 employees on the payroll. Her passio...

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    Stefanie Nelson


    5 Posts

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    Stefanie has been entrenched in online media since the mid 90s, currently runs the marketing communications programs fo...

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    Michelle Mosmeyer

    Dell Communications Analyst

    5 Posts

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    Michelle has been with Dell Global Communications for more than eight years. In that time, she’s worked in Executive ...

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    Vida Killian

    Dell IdeaStorm Manager

    4 Posts

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    Vida has been with the Dell social media team since 2006. Her first computer-related memory involved BASIC programming...

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    Michelle Forde

    Dell's Red Carpet Reporter

    3 Posts

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    Lionel Menchaca

    Chief Blogger

    3 Posts

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    Lionel Menchaca (LionelatDell in Twitter) has lived and breathed social media for the last couple of years and wishes ...

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    Matt Parretta

    Dell Analyst Relations

    3 Posts

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    Matt has been at Dell since 2006 and is responsible for relationships with consumer industry analysts. He spent four ye...

    Recent Posts

    • New Tech Analyst Blog Spots Holiday Trends
    • Dell Dock Gets a Face Lift
    • Photography PhD Not Required

    Anna Hutchinson

    Product Reviews Manager

    2 Posts

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    Anna manages Dell’s product reviews program and works with journalists and tech experts across the United States. She...

    Recent Posts

    • It’s Not Just What’s In the Box That Counts
    • "Techspeak" or Plain Talk, Dell Awards and Reviews Site Deals in Both

    Michael "Odee" O'Dell

    Team Dignitas, Managing Director

    2 Posts

    About

    I've been a gamer since I got my first computer, a ZX8, in 1980. Last year I was able to fulfill a lifetime dream and t...

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    • “Frontier” Views on Current, Future State of Gaming
    • Join Team Dignitas Live on WebCam at the M Festival Tomorrow

    Kara Krautter

    Foodie in Training

    2 Posts

    About

    Although I spend most of my day managing the Small Business blog for Dell, any free time I have seems to involve food. ...

    Recent Posts

    • Sharing Your Love for Fashion Just Got More Fun
    • Online vs. Print: Where Do You Find Recipes?

    Jennifer Allison

    Global Consumer Internal Communications

    2 Posts

    About

    Jennifer joined Dell’s Corporate Communications group in 2006 to focus on executive and employee communications for t...

    Recent Posts

    • New Dell Products at CES 2009
    • Separating Ourselves from the Animals

    Deborah R. Wood

    Independent Communications Consultant

    2 Posts

    About

    Open to learning about almost any topic and a professional interest in helping people communicate in new and traditiona...

    Recent Posts

    • Mind Your Social Media Ps and Qs
    • Passionate About Your Stuff? Check Out itaggit.com

    Jacqui Zhou

    Lead Editor/Moderator of Direct2Dell Chinese (http://chinese.direct2dell.com/)

    2 Posts

    About

    Born and raised in Shanghai, China, Jacqui always wanted to travel and see the world. After she earned a college degree...

    Recent Posts

    • “Bandit” Cell Phones: Part II
    • “Bandit” Cell Phones Find Favor Among Chinese Consumers

    Bill Bivin

    Community Liaison

    1 Posts

    About

    Bill works with the online community as the Community Liaison for laptops, and has worked at Dell since 2003. His Twitt...

    Recent Posts

    • What's Your Mini OOBE Look Like?

    Andrew Ford

    Head of marketing, corporate accounts, Dell Europe, Middle East and Africa

    1 Posts

    About

    Andrew is a keen internet, e-mail and social media enthusiast, and has worked in the IT and telecoms industry since the...

    Recent Posts

    • Your Data -- How Much is Out There? Is It All Bad?

    Chris Kinnair


    1 Posts

    About

    Chris "Blackmane" Kinnair is the world famous Team Dignitas Call of Duty 4 leader and when not practising to win tourna...

    Recent Posts

    • Chris "Blackmane" Kinnair Reviews Warhammer Online

    Bob Blomquist

    Senior Manager, Electronic Media

    1 Posts

    About

    Bob has spent 15 years at Dell working in a number of communications roles ranging from video productions to broadcast ...

    Recent Posts

    • Social Network for Pedal Mashers

    Richard Margetic

    Global Online Digittante

    1 Posts

    About

    Richard has been with Dell for the past three years with earlier stints at IBM, PwC and Microsoft, all in online. His I...

    Recent Posts

    • Xobni|inboX

    Ricardo Guerrero

    Global Online Project Manager & "Twitter Dude"

    1 Posts

    About

    Hailing from Colombia, South America, Ricardo has worked at Dell since 1999 as a content developer, and most recently ...

    Recent Posts

    • Twitter: It’s Not Just TMI About Your Friends!

    Kerry Bridge

    Dell EMEA Digital Communications

    1 Posts

    About

    Recent Posts

    • Exclusive Interview with MTV Nominees ABRI at GiTEX

    Dawn Lacallade

    Lead Stormchaser

    1 Posts

    About

    Dawn has been with Community for several years and is currently the Lead Stormchaser for Dell Ideastorm. She has been w...

    Recent Posts

    • Wii Fit: Who Says Exercise Can’t Be Fun?

    Mary Ellen Krautter


    1 Posts

    About

    I've been on the cutting fringe of the technology world since 1981 when my husband brought home one of the first person...

    Recent Posts

    • Coming Out of the Closet: The Ideal Home Office for the Not-So-Techie Gal

    DJ Moe

    DJ With Dubai's Channel 4 FM

    1 Posts

    About

    DJ Muhannad Al jazireh (aka DJ Moe) was born Aug. 14, 1969, to parents who still haven't the faintest idea of what to m...

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    • One Step Closer to the European MTV Music Awards

    MoneyGuyBK


    1 Posts

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    MoneyGuyBK is one of our most active and helpful customers on the Dell Community Forum, where he has earned “Supersta...

    Recent Posts

    • You and Your Idle PC Can Help Humanity

    Debbie Gormley

    Care Community Liaison

    1 Posts

    About

    I’m a native Texan, Austinite if you will. I don’t think I’d ever move away from here but there are many other pa...

    Recent Posts

    • Shopping on the Internet

    Shaun Clark

    World Class Gamer

    1 Posts

    About

    Shaun Clark (game name Apollo) is a name that has been partnered with command and conquer since the release of EA's tit...

    Recent Posts

    • My Weekend at the M Festival in the UK

    Amie Paxton

    Dell Channel Community Manager

    1 Posts

    About

    With over nine years of interactive program management in technology and advertising, social media is transforming Amie...

    Recent Posts

    • Online Resources for Baby Names

    Stuart Wallock

    Dell Senior Manager, Global Community & Personalization

    1 Posts

    About

    Loving new tech things to play with since I started gaming on my Atari 2600 way back when, I have been working with Int...

    Recent Posts

    • New Dell Special Art Edition Laptops

    Mark Horner

    Team Dignitas

    1 Posts

    About

    Recent Posts

    • Coming Home a Winner

    Eric Erway

    Program Manager, Global Online

    1 Posts

    About

    Eric serves as a program manager for Dell’s Global Online team, working with multiple groups to translate customer re...

    Recent Posts

    • Making Technology Work for You

    Gunther Hoffmann

    Team Dignitas

    1 Posts

    About

    Gunther "SiS" Hoffmann, of Antwerp, Belgium, is a member of Team Dignitas and ranked No. 1 in his home country for Trac...

    Recent Posts

    • Dell-Sponsored Team Dignitas Wins Another Gaming Tourney

    Rick Scott


    1 Posts

    About

    Rick is a PADI open water scuba instructor and photographer. He splits time between his home in Austin and his ranch ne...

    Recent Posts

    • For Under $500, Gear Up for Amazing Underwater Shots

    Todd Smart

    Dell Community Outreach Administrator

    1 Posts

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    My job is to support our Community Liaisons as they help to resolve customer issues. I’m originally from Western New ...

    Recent Posts

    • Wireless Networking is Great, But There Are Practical Concerns

    Camille Nisich

    Global Communications Operations Manager

    1 Posts

    About

    Camille returned to her roots in 2007, joining Dell’s Corporate Communications team after nearly seven years in the c...

    Recent Posts

    • When Your Photo Filing System Fails You

    Mary Ellen Gitachu

    Dell Corporate Communications

    1 Posts

    About

    ME (EMMIE) works in corporate communications at Dell. Originally from the East Coast, she’s tracked around the states...

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    • Over the Net and Through the Webcam to Grandmother's House We Go

    Kathryn Diana

    Dell Product Reviews

    1 Posts

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    Kathryn is a member of Dell’s product reviews team and works hard to get products into the hands of gaming journalist...

    Recent Posts

    • Brass knuckles?! Genius!

    Geoff Knox

    Supervisor, Global Operations for Community Team

    1 Posts

    About

    Geoff has been with Dell since 2005 and has been working with Dell’s social media efforts since 2006. He has been a f...

    Recent Posts

    • To Be, or Not To Be, on the Vista SP1 Bandwagon?

    aikiwolfie

    Frequent Contributor to IdeaStorm

    1 Posts

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    I got my first Atari when I was only 2 years old - 1980 I think - and I've had a computer of some kind ever since. Past...

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    • April 15 Is Almost Here
    • Cyber Sisterhood Reads from ‘Round the Web
    • When Your Photo Filing System Fails You
    • Hurry, Cut the Red Wire!
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      exclusively to family and cl...
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Archive for December, 2008

The Game: It’s About the Community, Isn’t It?

Friday, December 19th, 2008

The popular gaming community site, GamerDNA, decided to try something unique recently. On Dec. 15, they launched their Game Discovery Engine, detailed in this blog. The idea is pretty simple: allow community members to categorize their favorite titles based upon a select group of traits so others can see what people liked about those titles. The traits system focuses on five distinct categorizations. These are the setting, the general tone, who you play as, who you’re playing against, and how the game is played. The compiled data can then be used by GamerDNA members to help them decide if a particular title suits their play style and expectations before they shell out their cash.

The idea is wonderful, and can be used by a prospective game consumer to decide if a title is worth their money. The thing I found most interesting about the idea, though, is what the information tells us about the communities in those games, especially in community-oriented games like MMOs. Sanya Weathers wrote a blog on GamerDNA about that very subject, so I know I’m not the only one who found this interesting. In the blog, she analyzed some preliminary trait data of four popular and yet very different MMO titles: WOW, WAR, LOTRO and EVE. What she found told her much about the specific communities populating these popular MMOs.

Having played three of these four titles, the thing I found most striking about the results of her analysis was the difference in how each community viewed the game they played. For EVE-Online, my favorite by far, EVE community members were almost unanimous in how they categorized the game. For setting, over 90% just said “space.” For who the game was played against, they unanimously stated “other players.” For the general tone, it was almost an even split between “competitive” and “immersive.” For how it’s played, “MMO” didn’t even make the cut. The largest section of people said simply “complexity.”

Contrasting this with World of Warcraft, we see a stark difference in the way the community views their game. WOW players just can’t seem to agree on what they’re playing, it would seem. When categorizing the game, WOW players chose eight different categories as opposed to the EVE community’s two. When citing who the main opponent was, WOW players pointed in 12 different directions. Notable opponents in WOW included the opposing faction, NPCs, the “all powerful force,” and even “anyone.” Going further, WOW players gave 14 different general tone answers, of course including the very descriptive “addicting” tone category.

What can we gather from these differences? It would seem the reason World of Warcraft has such a large following is because the game is actually very different things to different people, giving it more of a broad appeal than many of its competitors. EVE-Online, on the other hand, is designed with a very specific audience in mind, namely the hardcore competitive cerebral gamer.

I have to give kudos to GamerDNA for this wonderful idea. A lot can be learned about gaming communities from just a few simple questions, and it seems they’ve struck upon a few of the more important ones. I think I finally understand why I play WAR and EVE-Online and shy away from games like WOW and LOTRO.

clip_image002

That being said, I expect to see more of you competitive griefing types in EVE-Online. They’ve got a 14-day free trial, so you’ve got no excuse not to try it. Come on in. I need more people to blow up. Pew! Pew!

Posted in Gaming | No Comments »

Spectacle and Discovered: New Media Available on Dell Lounge

Wednesday, December 17th, 2008

Presented by the Sundance Channel along with DELL (PRODUCT) RED, the Dell Lounge continues to bring the best and most entertaining content available, straight to you, by hosting the Spectacle and Discovered music series.

Dubbed Spectacle, fans of musician Elvis Costello are invited to join him as he interviews some of the most colorful and dynamic figures in music, entertainment and the political arena.

clip_image001

Dell Lounge - Spectacle

With an interview style that is as unique as his music, Elvis Costello engages his guests in a way that brings out candid responses on career, music and life challenges. The Spectacle series kicked off with an interview with Sir Elton John and this week’s interview features a discussion with former President Bill Clinton.

Scheduled Spectacle lineup:

12/3/2008 Elton John

12/10/2008 Lou Reed + Julian Schnabel

12/17/2008 Bill Clinton

12/24/2008 James Taylor

12/31/2008 Tony Bennet

1/7/2009 The Police

1/14/2009 Rufus Wainwright

1/21/2009 Kris, Rosanne, Norah, John

1/28/2009 Renee Fleming

2/4/2009 Herbie Hancock

2/11/2009 She + Him

2/18/2009 Diana Krall

2/25/2009 Smokey Robinson

clip_image002

Dell Lounge – Discovered

Discovered music highlights talented emerging artists with a spotlight showcase each week during the series.

PT Walkley, front man for the NYC group “The Blue Jackets,” gave us a taste of his new album Mr. Macy Wakes Alone to lead things off in December.

Scheduled Discovered lineup:

12/3/2008 PT Walkley

12/10/2008 Matt White

12/17/2008 Solange

12/24/2008 Richard Julian

12/31/2008 Forro in the Dark

1/7/2009 The Virgins

1/14/2009 Colin Munroe

1/21/2009 Erin McCarley

1/28/2009 Charlotte Sometimes

2/4/2009 Department of Eagles

2/11/2009 K’Naan

2/18/2009 Salt + Samovar

2/25/2009 Thao

A lot of fantastic music in the coming weeks, so be sure to check back often. You can also stay up to date with all the action from Dell Lounge by signing up as a Lounge VIP.

Posted in Events, Music | No Comments »

All’s Right with the World: Inspiron Mini 12 Now Available with XP and Ubuntu

Tuesday, December 16th, 2008

Inspiron Mini 12 fans can come off the sidelines, because the slim, light and affordable antidote to ultra-expensive ultraportables is now available with Ubuntu Linux OS (starting at $499) and Windows XP (starting at $549) .

As I mentioned in a previous post, netbook purists continue to be intrigued by the Mini 12, with even diehard Apple fanboys conceding that the new Inspiron Mini 12 could give potential MacBook Air shoppers at least $500 worth of reasons to reconsider.

Posted in Laptops, Operating Systems | 3 Comments »

Making a Difference

Monday, December 15th, 2008

Dell and many of our customers are proud to partner with (PRODUCT) RED, a worldwide initiative designed to help eliminate AIDS in Africa. Check out this new YouTube video for details of the campaign and the products.

Posted in Desktops, Laptops, Printers, Video | No Comments »

Forget Holiday Blues, Join an Online Community

Monday, December 15th, 2008

It’s that wonderful time of the year when families come together to celebrate the holidays.  Unfortunately, the most joyful time of the year can be stressful as well.

With all the memories that come with the holidays there are some not so wonderful ones.  Sometimes people cry and others drink too much.  Then there is the monumental political argument at the dinner table that goes on until 2 a.m.  The last straw, for me at least, is when someone has to bring up something that happened 20 years ago and how they are still upset about it.

All this may seem amusing for someone on the outside looking in. After all, Hollywood makes movies that poke fun at holiday events.  But, if you are finding stressful situations all too horsemouth real, you’re not alone.  People are talking about these same things and they are doing it on social media sites like horsesmouth.co.uk.  You can read what people are talking about and even join in the conversation.  You can vent without directly hurting anyone’s feelings.

I really hope that you have the most wonderful holiday and good health in the New Year.  And if you do decide to use a social media site to vent personal frustrations, remember to use an alias and not your real name.

Posted in Social Media, Tips | 3 Comments »

Chrome Browser Out of Beta

Thursday, December 11th, 2008

Just 100 days since its launch and with more than 10 million active users, Google’s Chrome browser has shed its beta status.

chrome-logo Your Blog contributor Ed Hassinger posted a beta review back in September. According to a Google blog post earlier today, users of the 1.0 version will find better stability and performance of plug-ins (particularly video), even faster performance and enhanced bookmark features.

Note to avid Firefox users: You might want to check out Lifehacker’s tips on how to enable Chrome’s best features in Firefox.

Posted in Tips, Web Browsers | 2 Comments »

Parents, CHILL … Facebook Actually Benefits Kids

Wednesday, December 10th, 2008

A study issued recently by the MacArthur Foundation might bring a little peace of mind to parents stressed about the time their kids spend online.

The three-year study, the most extensive yet on U.S. teens’ use of digital media, found that kids are actually developing important social and technical skills while online. To quote Mizuko Ito, University of California-Irvine researcher and the report’s lead author:

“It might surprise parents to learn that it is not a waste of time for their teens to hang out online… There are myths about kids spending time online – that it is dangerous or making them lazy. But we found that spending time online is essential for young people to pick up the social and technical skills they need to be competent citizens in the digital age.”

That said, mom and dad should still stay involved in kids’ online activities. While teens are learning the ropes of today’s digital world, they’re also navigating a new set of challenges, including how to manage social relationships online and managing their own public persona. How much visibility is too much? This is where parental guidance (and perspective!) is very helpful.

Some teens out there won’t appreciate me saying this, but social networking sites can also be a good way for kids and parents to stay connected. My own mom figured out a while back that the best way to keep up with her college-aged son and 30-something daughter was to “friend” us on Facebook. Now, instead of calling to ask what’s going on, she asks what our status updates mean.

Posted in Social Media | 1 Comment »

Wear a Seat Belt When Using Social Media Sites

Wednesday, December 10th, 2008

Children are innocent and by nature very trusting, which makes them extremely impressionable. We sometimes forget that teens can be just as innocent, and the need for guidance is still important – especially with online interactions.

The term young adult is often used to label teens. Maybe it is because they seem to know more than adults. How many times have you heard, “Kids are smarter these days than we were?” Okay, so that’s a little true because they are usually more up to date on pop-culture and technology. However, that does not mean that they make wisest decisions.

I’ve worked a lot on community Web sites as a Dell representative. Community and social sites can be an excellent experience for people to talk, make friends and post pictures and videos. But, there are not so nice people using these sites as well. Check out this post at socialsim.wordpress.com and some of the issues with social media sites.

When meeting someone online, it is important to keep in mind that you will only know what they want you to. The name, picture and other details they post may not even be theirs. Again it is great to meet new people, but it’s not a good practice to blindly believe everything we read.

If you are part of a social media site or deciding to join one, be careful of what you post. Refrain from posting your phone number, address or other personal information that people don’t need to know. Instead of using your real name, use an alias. Keep in mind that even if you never go back to that site the information stays posted for quite awhile.

Most of these sites do the best they can to make the site safe, like monitoring private message spams, illegal content and X-rated photos. There is usually an account privacy setting, which only allows people you approve to visit your profile page.

For more great information on social media sites, go to joemanna.com and read the provided tips. Social media sites can be a great experience if you properly shield yourself. A little bit of caution and safety will not lessen the experience.

I’d like to thank the AdCouncil.org for providing the video clip.

Posted in Security, Social Media, Tips | 2 Comments »

Tips for the Social Shopper

Tuesday, December 9th, 2008

I do not know about you, but I am a social shopper. I love to shop with my mom or sister or friends. They help me make good decisions and sometimes even give me a little peer pressure to splurge and buy something fun that I might not buy if I were alone.

The experience is a little different when I am online. I almost always do my online shopping alone. I read an article recently: Shop (online) till you drop, with a list of great Social Shopping Sites. Perhaps I do not have to be alone anymore! Here is the list.

1. Kaboodle

2. Iliketotallyloveit.com

3. Stylehive

4. This Next

5. Tribesmart

6. Etsy Community

If you are looking for the same social experience with your Dell purchase, join Gift Rap. You will get similar advice, tips and reviews but for technology and Dell systems. Whether you are walking the malls or shopping online, have some fun and say hello if you see me out there!

Have you tried any of these sites? What do you suggest for someone new to online social shopping?

cyber Sisterhood

Posted in Cyber Sisterhood, Social Media, Tips | 4 Comments »

Shopping on the Internet

Tuesday, December 9th, 2008

You shop on the Internet?

I used to get that question a lot. The tone usually indicated “are you crazy?” I do not get that as much anymore because so many of us are very comfortable shopping online now. With holiday shopping in full swing, I thought I would share some reminders for online shopping safety. There are a couple things here that even I had forgotten since becoming comfortable with buying online.

1. Know who you are buying from. Whenever possible, purchase through a reputable, large company.  If this is not an option, you want to make sure to get a physical address and phone number. It is also a good idea to check for a seal of approval such as the Better Business Bureau online logo or the Trust-e logo.  If these seals are found on the page that means they have committed to following the standards of these organizations — you can click on the seal to make sure it takes you to that page.

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2. Pay with Credit Cards. This will give you the option to dispute a charge if necessary.  Before you pay with your credit card, you’ll want to make sure the Web site address begins with “https” and that there is a lock symbol. This site has a nice write up of how to tell if a site is secure.

3. Read the privacy “terms and conditions.” The company should state that they do not share your personal information with third-parties.

4. If you are purchasing from a company that has solicited you via e-mail, remember a social security number is never needed to place an order online.

5. Create strong passwords with your login and make sure not to share them.

6. Save or print out your online receipt to keep for your personal records.

If you still end up having problems, you can file a complaint by calling the Federal Trade Commission at 1-877-FTC-HELP (382-4357) or you can visit www.ftc.gov.  I hope these tips are in mind when you are on your next shopping spree. Please share any tips that I have missed.

Posted in Security, Tips | 3 Comments »

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