Home
Community
Ideas
IdeaStorm
Blogs
Direct2Dell
Videos
StudioDell
Discussions
Forums
  Dell.com Support
Blue Green Yellow Pink Red Brown Black Silver
Home » Displays
  • Have a tip for doing more with technology? Share ideas for future blog posts here.

    NAME  
    EMAIL
    MESSAGE

     

  • John Pope

    Lead Editor/Moderator

    70 Posts

    About

    John Pope, a.k.a. JohnP@Dell, has been involved with social media since 2006 and computers since, well, let's just say...

    Recent Posts

    • Higher Quality Reviews on Dell.com from People Like You
    • Hooked on Video
    • Lights…Camera…Panoramio-Enhanced Street Views
    • Dell Mini 10 Makes Its Debut
    • Check Out This New e-Mail Alert

    Jennifer Hughes

    Community Content Manager

    70 Posts

    About

    Jennifer leads the content coordination for Dell’s social media properties. She has been involved with social media s...

    Recent Posts

    • Cyber Sisterhood Reads from ‘Round the Web
    • Cyber Sisterhood Reads from ‘Round the Web
    • Cyber Sisterhood Reads from ‘Round the Web
    • Cyber Sisterhood Reads from ‘Round the Web
    • Cyber Sisterhood Reads from ‘Round the Web

    John Blain

    Gaming Guy

    63 Posts

    About

    John has been active in social media at Dell since April of 2006, starting with the blog outreach team, and now as the ...

    Recent Posts

    • Are Developers Suffocating the PC Game Industry with DRM?
    • SXSW Interactive, A Gamer’s Adventure Part IV
    • SXSW Interactive: A Gamer's Adventure Part III
    • SXSW Interactive: A Gamer's Adventure Part II
    • SXSW Interactive: A Gamer's Adventure Part I

    Chris Byrd

    Digital Life Liaison

    40 Posts

    About

    Chris works closely with the online community on all things "digital life" and is known on Twitter as @ChrisBatDell. Wh...

    Recent Posts

    • SXSW 2009: The First 48 Hours
    • Check Out The New Dell Lounge
    • Dell Design Studio Artist Interview: Tristan Eaton Part II
    • Dell Design Studio Artist Interview: Tristan Eaton
    • PockeTwit: Twitter Client for Windows Mobile Users

    Natalie M. Davis

    Manager, Global Operations for Community Team

    33 Posts

    About

    Natalie and her team engage in conversations on Dell and non-Dell social media sites. She has over 10 years of marketi...

    Recent Posts

    • A Little Bling in Every Chic Geek’s Step
    • “And They Call It, Robot Love …”
    • A Necklace By Any Other Name
    • I Dare You to Hug Me: For the Inventive Chic Geek
    • Making It Viral

    Jay Pinkert

    Raconteur

    29 Posts

    About

    To paraphrase the Bard, some are born great bloggers, some achieve great blogging and some have blogging greatness thru...

    Recent Posts

    • Inspiron 15 Laptop: Sweet Spot of Form, Function and Affordability Launches on Dell.com
    • The Swiss Army Knife of Laptops
    • All's Right with the World: Inspiron Mini 12 Now Available with XP and Ubuntu
    • The Gift of Gab Could be Worth $4,000
    • A Welcome Disruption: Inspiron Mini 12 Now Available Online

    Richard Bernier

    Dell Community Security Liaison

    28 Posts

    About

    I have been with Dell for five years; two of those have been spent with the conversations group. You may have seen me o...

    Recent Posts

    • April 15 Is Almost Here
    • Hurry, Cut the Red Wire!
    • Conflicker Malware Poised to Strike on April Fools’ Day
    • Solicitation Overload
    • Who Are You? You Are Who?

    Anne B. Camden

    Consumer Product PR

    16 Posts

    About

    Anne has been with Dell Corporate Communications for 10 years, proudly practicing product PR the entire time. Started o...

    Recent Posts

    • Meet the Inspiron Mini 12 – Slim, Stylish and Well Connected
    • Lights, Camera, Action! Movies and Music Now Pre-Loaded on Your New Dell PC
    • About Those Ubuntu Mini 9 Hard Drive Partitions
    • Update on the Mini
    • Green Light for Ubuntu-Powered Inspiron Mini Shipments

    Ed Hassinger

    Software Engineer for Austin-based NetQoS

    14 Posts

    About

    It feels like I bought my first "IBM-compatible PC" just last year. And despite two decades and stints with nine failed...

    Recent Posts

    • Some Day You May Own the Software You Own
    • Congratulations Linux! You’ve Officially Gone Mainstream
    • Produce Your Own Video, Stop the Country’s Decline!
    • From PC to Boob Tube – Play Video Off The Internet On Your TV
    • Important Life Lesson – How to Cope With The Loss Of Your Favorite TV Show

    Randy Gibson

    Imaging & Display Guy

    8 Posts

    About

    Randy is a technical writer and senior analyst for the Dell Solution Network. A nine-year veteran of Dell, he specializ...

    Recent Posts

    • A Familiar Name in Digital Photo Printing
    • Diminutive Dell Projector Designed for Digital Nomads
    • A Full-Color Printer That's Surprisingly Green
    • Your One-Stop Solution for Photo Editing
    • New Options for Home Theater

    Jesse Leonard

    Vista and Ubuntu Linux Liaison

    7 Posts

    About

    Jesse Leonard, a.k.a. Dell-Jesse_L within the online Dell community, has been involved in the Dell Forums for eight yea...

    Recent Posts

    • Hands-On With Dell's Wasabi Ultramobile Photo Printer
    • Ubuntu 8.10 (Intrepid Ibex) Counting Down to Oct. 30
    • Firefox 3 Add-Ons
    • Firefox 3 Download Day Logs More than 8 Million Takers
    • Firefox3 Update

    RichardatDELL

    Two Ears, One Mouth Advocate

    6 Posts

    About

    After a career in Canadian politics, Richard moved to the U.S. to build out a career in communications. He joined Dell ...

    Recent Posts

    • Photographers: Tune In Marc Silber, Get Great Shots
    • Marc Silber and the Fine Art of Photography
    • RichardatDELL Finds a More Beautiful Way to View Photos on the Web
    • That Dreamy Infrared Photographic Feeling Returns, Thanks to LifePixel
    • Geotagging Your Photos

    Ellen Murphy

    Consumer Public Relations, EMEA

    5 Posts

    About

    Ellen works on the Consumer PR team in EMEA. She has nine years of marketing and communications experience, ranging fro...

    Recent Posts

    • And the Winner is ….
    • SPOTTED – Red Carpet Reporter
    • Dell at the MTV Europe Music Awards
    • Dell signs Major Pan-European Sponsorship With MTV
    • Dell UK Formula 1 Test Day Event at Silverstone

    Winnie Wong

    Alienware Marketing Communications

    5 Posts

    About

    Winnie has been a part of the Alienware family since 2000, when there were only 64 employees on the payroll. Her passio...

    Recent Posts

    • Over-30 Gamers
    • Girls Just Want to Have Fun: More Women LAN Partying
    • Immersive Gaming
    • Microtransactions Becoming Major Issue with Gamers
    • First Sighting

    Stefanie Nelson


    5 Posts

    About

    Stefanie has been entrenched in online media since the mid 90s, currently runs the marketing communications programs fo...

    Recent Posts

    • Dell Outlet Exclusive Twitter Deals
    • How I Won The Battle of The Batteries
    • Do You Jelly?
    • What's in That?
    • Google on Your Phone

    Michelle Mosmeyer

    Dell Communications Analyst

    5 Posts

    About

    Michelle has been with Dell Global Communications for more than eight years. In that time, she’s worked in Executive ...

    Recent Posts

    • The Science of Attraction
    • Confessions of a Valentine’s Day Naysayer
    • The Art of Affordable Escapism
    • Parents, CHILL … Facebook Actually Benefits Kids
    • Tech Tips for Those of Us With Wanderlust

    Vida Killian

    Dell IdeaStorm Manager

    4 Posts

    About

    Vida has been with the Dell social media team since 2006. Her first computer-related memory involved BASIC programming...

    Recent Posts

    • Meet George Jetson...
    • Wow! That's a LOT of Ideas
    • Help for Organizing the Help
    • From Chemical Engineering to Chick Blogging - Huh?!

    Michelle Forde

    Dell's Red Carpet Reporter

    3 Posts

    About

    Recent Posts

    • Red Carpet Reporter – The Big Night
    • Red Carpet Reporter – The Press Conference
    • Red Carpet Reporter – I’ve Arrived

    Lionel Menchaca

    Chief Blogger

    3 Posts

    About

    Lionel Menchaca (LionelatDell in Twitter) has lived and breathed social media for the last couple of years and wishes ...

    Recent Posts

    • Microsoft & Netflix Agreement Coming
    • Alternative to Roku for Streaming Netflix
    • Vista Tip: Use Snipping Tool for Screen Captures

    Matt Parretta

    Dell Analyst Relations

    3 Posts

    About

    Matt has been at Dell since 2006 and is responsible for relationships with consumer industry analysts. He spent four ye...

    Recent Posts

    • New Tech Analyst Blog Spots Holiday Trends
    • Dell Dock Gets a Face Lift
    • Photography PhD Not Required

    Anna Hutchinson

    Product Reviews Manager

    2 Posts

    About

    Anna manages Dell’s product reviews program and works with journalists and tech experts across the United States. She...

    Recent Posts

    • It’s Not Just What’s In the Box That Counts
    • "Techspeak" or Plain Talk, Dell Awards and Reviews Site Deals in Both

    Michael "Odee" O'Dell

    Team Dignitas, Managing Director

    2 Posts

    About

    I've been a gamer since I got my first computer, a ZX8, in 1980. Last year I was able to fulfill a lifetime dream and t...

    Recent Posts

    • “Frontier” Views on Current, Future State of Gaming
    • Join Team Dignitas Live on WebCam at the M Festival Tomorrow

    Kara Krautter

    Foodie in Training

    2 Posts

    About

    Although I spend most of my day managing the Small Business blog for Dell, any free time I have seems to involve food. ...

    Recent Posts

    • Sharing Your Love for Fashion Just Got More Fun
    • Online vs. Print: Where Do You Find Recipes?

    Jennifer Allison

    Global Consumer Internal Communications

    2 Posts

    About

    Jennifer joined Dell’s Corporate Communications group in 2006 to focus on executive and employee communications for t...

    Recent Posts

    • New Dell Products at CES 2009
    • Separating Ourselves from the Animals

    Deborah R. Wood

    Independent Communications Consultant

    2 Posts

    About

    Open to learning about almost any topic and a professional interest in helping people communicate in new and traditiona...

    Recent Posts

    • Mind Your Social Media Ps and Qs
    • Passionate About Your Stuff? Check Out itaggit.com

    Jacqui Zhou

    Lead Editor/Moderator of Direct2Dell Chinese (http://chinese.direct2dell.com/)

    2 Posts

    About

    Born and raised in Shanghai, China, Jacqui always wanted to travel and see the world. After she earned a college degree...

    Recent Posts

    • “Bandit” Cell Phones: Part II
    • “Bandit” Cell Phones Find Favor Among Chinese Consumers

    Bill Bivin

    Community Liaison

    1 Posts

    About

    Bill works with the online community as the Community Liaison for laptops, and has worked at Dell since 2003. His Twitt...

    Recent Posts

    • What's Your Mini OOBE Look Like?

    Andrew Ford

    Head of marketing, corporate accounts, Dell Europe, Middle East and Africa

    1 Posts

    About

    Andrew is a keen internet, e-mail and social media enthusiast, and has worked in the IT and telecoms industry since the...

    Recent Posts

    • Your Data -- How Much is Out There? Is It All Bad?

    Chris Kinnair


    1 Posts

    About

    Chris "Blackmane" Kinnair is the world famous Team Dignitas Call of Duty 4 leader and when not practising to win tourna...

    Recent Posts

    • Chris "Blackmane" Kinnair Reviews Warhammer Online

    Bob Blomquist

    Senior Manager, Electronic Media

    1 Posts

    About

    Bob has spent 15 years at Dell working in a number of communications roles ranging from video productions to broadcast ...

    Recent Posts

    • Social Network for Pedal Mashers

    Richard Margetic

    Global Online Digittante

    1 Posts

    About

    Richard has been with Dell for the past three years with earlier stints at IBM, PwC and Microsoft, all in online. His I...

    Recent Posts

    • Xobni|inboX

    Ricardo Guerrero

    Global Online Project Manager & "Twitter Dude"

    1 Posts

    About

    Hailing from Colombia, South America, Ricardo has worked at Dell since 1999 as a content developer, and most recently ...

    Recent Posts

    • Twitter: It’s Not Just TMI About Your Friends!

    Kerry Bridge

    Dell EMEA Digital Communications

    1 Posts

    About

    Recent Posts

    • Exclusive Interview with MTV Nominees ABRI at GiTEX

    Dawn Lacallade

    Lead Stormchaser

    1 Posts

    About

    Dawn has been with Community for several years and is currently the Lead Stormchaser for Dell Ideastorm. She has been w...

    Recent Posts

    • Wii Fit: Who Says Exercise Can’t Be Fun?

    Mary Ellen Krautter


    1 Posts

    About

    I've been on the cutting fringe of the technology world since 1981 when my husband brought home one of the first person...

    Recent Posts

    • Coming Out of the Closet: The Ideal Home Office for the Not-So-Techie Gal

    DJ Moe

    DJ With Dubai's Channel 4 FM

    1 Posts

    About

    DJ Muhannad Al jazireh (aka DJ Moe) was born Aug. 14, 1969, to parents who still haven't the faintest idea of what to m...

    Recent Posts

    • One Step Closer to the European MTV Music Awards

    MoneyGuyBK


    1 Posts

    About

    MoneyGuyBK is one of our most active and helpful customers on the Dell Community Forum, where he has earned “Supersta...

    Recent Posts

    • You and Your Idle PC Can Help Humanity

    Debbie Gormley

    Care Community Liaison

    1 Posts

    About

    I’m a native Texan, Austinite if you will. I don’t think I’d ever move away from here but there are many other pa...

    Recent Posts

    • Shopping on the Internet

    Shaun Clark

    World Class Gamer

    1 Posts

    About

    Shaun Clark (game name Apollo) is a name that has been partnered with command and conquer since the release of EA's tit...

    Recent Posts

    • My Weekend at the M Festival in the UK

    Amie Paxton

    Dell Channel Community Manager

    1 Posts

    About

    With over nine years of interactive program management in technology and advertising, social media is transforming Amie...

    Recent Posts

    • Online Resources for Baby Names

    Stuart Wallock

    Dell Senior Manager, Global Community & Personalization

    1 Posts

    About

    Loving new tech things to play with since I started gaming on my Atari 2600 way back when, I have been working with Int...

    Recent Posts

    • New Dell Special Art Edition Laptops

    Mark Horner

    Team Dignitas

    1 Posts

    About

    Recent Posts

    • Coming Home a Winner

    Eric Erway

    Program Manager, Global Online

    1 Posts

    About

    Eric serves as a program manager for Dell’s Global Online team, working with multiple groups to translate customer re...

    Recent Posts

    • Making Technology Work for You

    Gunther Hoffmann

    Team Dignitas

    1 Posts

    About

    Gunther "SiS" Hoffmann, of Antwerp, Belgium, is a member of Team Dignitas and ranked No. 1 in his home country for Trac...

    Recent Posts

    • Dell-Sponsored Team Dignitas Wins Another Gaming Tourney

    Rick Scott


    1 Posts

    About

    Rick is a PADI open water scuba instructor and photographer. He splits time between his home in Austin and his ranch ne...

    Recent Posts

    • For Under $500, Gear Up for Amazing Underwater Shots

    Todd Smart

    Dell Community Outreach Administrator

    1 Posts

    About

    My job is to support our Community Liaisons as they help to resolve customer issues. I’m originally from Western New ...

    Recent Posts

    • Wireless Networking is Great, But There Are Practical Concerns

    Camille Nisich

    Global Communications Operations Manager

    1 Posts

    About

    Camille returned to her roots in 2007, joining Dell’s Corporate Communications team after nearly seven years in the c...

    Recent Posts

    • When Your Photo Filing System Fails You

    Mary Ellen Gitachu

    Dell Corporate Communications

    1 Posts

    About

    ME (EMMIE) works in corporate communications at Dell. Originally from the East Coast, she’s tracked around the states...

    Recent Posts

    • Over the Net and Through the Webcam to Grandmother's House We Go

    Kathryn Diana

    Dell Product Reviews

    1 Posts

    About

    Kathryn is a member of Dell’s product reviews team and works hard to get products into the hands of gaming journalist...

    Recent Posts

    • Brass knuckles?! Genius!

    Geoff Knox

    Supervisor, Global Operations for Community Team

    1 Posts

    About

    Geoff has been with Dell since 2005 and has been working with Dell’s social media efforts since 2006. He has been a f...

    Recent Posts

    • To Be, or Not To Be, on the Vista SP1 Bandwagon?

    aikiwolfie

    Frequent Contributor to IdeaStorm

    1 Posts

    About

    I got my first Atari when I was only 2 years old - 1980 I think - and I've had a computer of some kind ever since. Past...

    Recent Posts

    • Thoughts on Simplifying IT and After-Sales Support
    • Cyber Sisterhood Reads from ‘Round the Web
    • Brass knuckles?! Genius!
    • Are Developers Suffocating the PC Game Industry with DRM?
    • Cyber Sisterhood Reads from ‘Round the Web
    • April 15 Is Almost Here
    • Cyber Sisterhood Reads from ‘Round the Web
    • When Your Photo Filing System Fails You
    • Hurry, Cut the Red Wire!
    • Conflicker Malware Poised to Strike on April Fools’ Day
    • Cyber Sisterhood Reads from ‘Round the Web
    • http://www.nowsupplier.com is a
      China discount fast trading
      marketplace serving global ...
    • Not just Europe, Whole Canada also
      wants to buy this laptop, This is
      the best.
    • Not to mention the self-examination
      that revealed more than a few ugly
      truths. ,
    • Each year, these EPs are
      individually made and distributed
      exclusively to family and cl...
    • Being a tool and die maker for over
      30 years new that both were 1/4-20
      threads but neve...
    • Is it a Pink cartoon bunny holding
      a chocolate egg? ,
    • I glad your "loving it". ;)
    • Super-Duper site! I am loving it!!
      =)
    • EA SPORTS............it's in the
      game! LOL.
    • I was searching online and I found
      your site on google. Just finished
      reading a few of ...
    • Sign: kxdrb Hello!!! zsmbs and
      2985wbvdddzsws and 671 My Comments:
      Nice blog!
    • I found your blog doing a web
      search today 9/17. I think I
      better share this on my blog.
      Thanks
    • I like it. Thought along those
      lines when I did a backup
      recently. Thanks.
    • Did you design this template?
    • Sign: umsun Hello!!! rcuwwymhyw and
      4399ssgfhphzye and 2806Hi! I was
      surfing and found your blog post
    • Advertising (5)
    • Cell Phones (25)
    • Connectivity (15)
    • Customer Service (6)
    • Cyber Sisterhood (96)
    • Design (42)
    • Desktops (40)
    • Displays (4)
    • Eclectica (20)
    • Environment (10)
    • Events (71)
    • Fashion (44)
    • Film (9)
    • Gaming (98)
    • GPS (3)
    • HDTV (10)
    • Home Theater (8)
    • Laptops (85)
    • Music (45)
    • Operating Systems (18)
    • Photography (37)
    • Productivity Software (17)
    • Projectors (1)
    • Retail (3)
    • Reviews (10)
    • Security (26)
    • Social Media (94)
    • Storage (11)
    • Techno Tots (12)
    • Tips (134)
    • Uncategorized (1)
    • Video (19)
    • Vlogs (8)
    • Web Browsers (9)
    • April 2009 (6)
    • March 2009 (21)
    • February 2009 (39)
    • January 2009 (34)
    • December 2008 (17)
    • November 2008 (20)
    • October 2008 (54)
    • September 2008 (49)
    • August 2008 (64)
    • July 2008 (54)
    • June 2008 (48)
    • May 2008 (44)
    • April 2008 (4)
    • Direct2Dell
    • Cloud Computing
    • Inside IT
    • Small Business
    • Dell Shares
    • Dell Channel
    • Digital Life: Your Blog
    • ReGeneration.org
    • DigitalNomads
  • If you have questions or comments about Your Blog:

    Lead Editor/Moderator

    If you are seeking support for a Dell product:

    Dell Community Forum (DCF)
    This is a customer-to-customer forum moderated by Dell. Here's where you can find discussions for Dell products.

    Dell Community Forum for first time users
    This is a specific area of Dell Community Forum designed for new users.

    Unresolved Issues
    This is for customers who have already contacted Dell Support about a continuing issue.

    E-mail
    Alternatively, please send an e-mail to a Customer Advocate with a description of your product or customer service issue.


  • View RSS Feed Add to Bloglines
    Subscribe in NewsGator Online
    Add to Google Feeds
    Add to Yahoo Feeds

Archive for the ‘Displays’ Category

New Dell Products at CES 2009

Thursday, January 8th, 2009

Earlier this morning at the Consumer Electronics Show in Las Vegas, Alex Gruzen, Senior VP, Global Consumer Product Group, and Ed Boyd, VP, Consumer Experience Design Group, discussed highlights of 2008 and introduced some new products.

Speaking of those, Dell made the  Studio XPS laptops official by introducing the Studio XPS 16 and Dell Studio XPS 13 Laptopthe Studio XPS 13. Both laptops combine stunning industrial  design with state-of-the-art technology. First, the Studio XPS 16 – not only gorgeous, but an immersive cinematic experience with 16:9 full HD display and Dolby audio. And the Studio XPS 13 proves that beauty and elegance are more than skin deep with optional industry-first Hybrid SLI technology, delivering choice of boosting performance or conserving battery life. Both the Dell Studio XPS 16 and Dell Studio XPS 13 feature beautifully crafted genuine leather and anodized aluminum accents on top of a high-gloss Obsidian Black finish. Both are available today on Dell.com beginning at $1199.

USB HDTV Tuner for Dell's Inspiron MinisWe also unveiled a  USB Digital HDTV Tuner designed for the Inspiron Mini family of products. With a starting price of $50, this thumb-sized USB accessory turns the Inspiron Mini into a digital TV – hello, HDTV on the go! And this new product was recognized with a 2009 CES Innovations Honoree award. We’ll be offering region-specific versions of this product, designed to receive local broadcast standards. We expect the tuner to be available later this quarter, first in Europe, followed by North America and Asia-Pacific and China.

And for you gamers out there, you’ve probably already been reading about AMDell XPS 625 DesktopD’s new Dragon processors in at sites like HotHardware.com. Those are the processors we feature in our latest gaming desktop, the XPS 625. Starting at $999, this extreme gaming machine includes overclocking  capabilities and expandability. It combines AMD multi-core black edition processors with ATI Radeon HD graphics. The XPS 625 is available today on Dell.com.

clip_image004Previewed today but not available until February, the new G-Series LED monitors deliver exceptional performance AND energy efficiency. The Dell G2210 and G2410 widescreen LED flat panels consumer less than half the power of comparable monitors. Plus the designs  incorporate environmentally preferable materials. The G-Series EPEAT Gold and ENERGY STAR-compliant monitors will be available through Dell.com beginning in late February with prices starting at $279 and $359 respectively.

Dell also announced the Dell Download Store, the first online software superstore to combine downloading and volume licensing for consumers and SMBs. With 1,000+ titles, 16 publishers and growing weekly, users can mange software purchased with Dell PCs or independently in one convenient location.

Dell Download Store

If you are on Twitter and would like to join the conversation about Dell at CES, you can search for tweets tagged with #dellces, or you can follow www.twitter.com/hashtags, and when you type your comments, end your tweets with #dellces.

Note: Click on the images in this post for larger versions. If you want to see more, check out images of the new products at www.flickr.com/photos/dellphotos and let us know what you think…Oh, and just wait until you see what else is coming in 2009!

Note from Lionel: Below is an audio-only version of Alex and Ed’s nearly 30-minute session today. Beyond talking about the new products, they discuss Dell’s take on design and developing consumer devices, cover some highlights from last year and give a bit of insight about what to expect from Dell in this space in 2009.

I also noticed that Beth Blecherman over at Techmamas did a good job summarizing a similar session that happenend today if you want to read about more than just the new products that we introduced today.

Posted in Desktops, Displays, Laptops | 3 Comments »

Guess What’s Just Around the Corner?

Wednesday, October 15th, 2008

Dell Crystal DisplayThis one is for all you guys. Like it or not, it’s not too early to start thinking about holiday gifts to give and receive.

New Zealand’s TV One recently aired some choice PC upgrade ideas (all prices mentioned are NZ dollars) and their top pick just happens to be mine!

And, no, it isn’t the USB coffee cup warmer/beer glass chiller, but same would fit nicely in my stocking….

Posted in Design, Displays | 1 Comment »

New One-Stop Warranty Service Available to U.S. Consumers

Tuesday, July 1st, 2008

Dell is launching a premium 24×7 warranty service called “Your Tech Team.” It’s the result of customer feedback on IdeaStorm and elsewhere, plus experience we’ve gained with a 30,000-customer pilot project in the New York metropolitan area.

The idea behind “Your Tech Team” is to offer consumers a one-stop, $99 option for all their Dell support needs. For details, recommend you check out Laura Bosworth’s post on Direct2Dell.

Posted in Customer Service, Desktops, Displays, Laptops | 1 Comment »

Dell’s “Excellent” Desktop PCs

Wednesday, June 4th, 2008

“Party on Garth!” is one of my favorite lines that I pull out when I am celebrating. And today I am celebrating some “heavy hitter” third-party validation of product excellence. In the last few days both the XPS 730 and the XPS 420 received some awesome awards.  Dell’s monster gaming desktop, the XPS 730, received an Editor’s Choice award from HotHardware.com, and the XPS 420, a premium desktop purpose-built to power through multi-media tasks, was recognized as one of the 100 Best Products of 2008 by PC World. “Way!”

Third-party recognition of and awards for Dell’s products are important. We know that the No. 1 resource for customers researching a new PC is advice from friends and family – that’s why we started including “ratings and reviews” on Dell.com. Product reviews from objective third-party experts like the technology analysts at Hot Hardware, PC World and PC Magazine, also help in the decision process.  We work closely with these outlets to ensure they receive a product that is representative of a true customer experience (read: no tweaking) and stay in close contact to make sure any and all questions are answered. I respect them all because they look at hundreds, if not thousands, of gewgaws, doodads, gadgets and gizmos every year – and take on the unenviable task of “keeping it real.”

Some choice call outs:

“The XPS 730 may be the last of its kind. Perhaps the design team of the XPS 730 also realized this, inspiring them to try and make it the best 700 series machine to date. Whatever their inspiration, the XPS 730 turned out to be a great gaming and multimedia computer. The XPS 730 represents the fourth generation in Dell’s XPS 700 series and it exhibits a maturity of design that only iteration and refinement can bring. We heartily recommend the XPS 730 and the XPS 730 H2C to anyone in the market for a high-end gaming/multimedia computer and we are happy to award the XPS 730 H2C our coveted Editor’s Choice award.” Hothardware.com, May 27, 2008

“…our test machine came with several options we rarely see: front-mounted S-Video and RCA ports with the hardware Xcelerator option for transcoding video to your hard drive; a small, top-mounted LCD that utilizes Microsoft’s Sideshow secondary display technology to give you external access to Vista sidebar gadgets; and Bluetooth to handle the included wireless GM952 keyboard and RM-RBB-DEL 4 mouse.” PCWorld.com

So I’m off to high five the product development teams for these two “Excellent” PCs … “Party on Wayne!” 

Posted in Desktops, Displays, Gaming, Reviews | No Comments »


About Your Blog | Contact Us | Entries (RSS) and Comments (RSS)